My decision to join a startup company 17 months back made me lucky enough to gain experiences over all the departments. I am fortunate to get the opportunity to play the role in a HR department. Me, myself, being an employee and also playing the role of a HR personnel provided me the opportunity the learn things from both perspective, and, most importantly, I learnt how to balance the interest of employee and an employeer.
By nature, employer wants the employee to work the most at a lowest possible cost. But, in the other hand, employee wants to get the maximum payment with a minimum level of effort on it. Here is where the HR role comes in, becoming a spokesperson of both and bridging the gap between expectation and delivery. Here are some of my insights on the role of a HR personnel:
By nature, employer wants the employee to work the most at a lowest possible cost. But, in the other hand, employee wants to get the maximum payment with a minimum level of effort on it. Here is where the HR role comes in, becoming a spokesperson of both and bridging the gap between expectation and delivery. Here are some of my insights on the role of a HR personnel:
- Always have a smiling face, keep your voice calm and try to make it full of melody.
- You are the one to find if everyone is OK and ready for the job. So, go and talk, talk and talk with everyone. Make them excited, make them prepared, make them enthusiastic.
- If you find an employee in a problem make sure the employee feels that his problem is recognized and will be given attention. (It is not always necessary that you put effort in solving the problem, but create such an environment where the employee thinks you are trying to help him/her)
- Be proactive, identify the team players and the isolated ones. Conduct events to socialize the latter ones.
- Never make delay to thank employees. Thanking for a job is the best incentive that an employee can get.
- Create a self-motivated work teams.
- Always make the employee feel special and communicate that they are important for the organisation.
- Keep your personal ego outside the main door of the office.
- Maintain the same level of professional relationship with the colleagues who may be (1) your high school's best friend or (2) your ex's new boyfriend.
- Make sure that they like you. If they don't, it's time to hop the job.
HR management is not only about forecasting the HR needs, writing job description, vacancy announcement, recruitment, selection, placement, orientation, training, compensation management, appraisal ... blah blah blah but also a deep study of human behavior and the exploration of the ways to mould the employee behaviour in ways that benefits the organisation. Always remember a HR mantra, "person-job-fit and person-organisation-fit is the key to HR success".
