Focus groups are small-group discussions that give in-depth information and views on a specific topic. It is a form of qualitative research in which a group of people are asked about their perceptions, opinions, beliefs, and attitudes towards a product, service, concept, advertisement, idea, or packaging
Member Selection:
Focus groups are generally made up of six to 10 people who do not know each other. Generally, three to five different groups should be held for each project, using people from different backgrounds each time. Choosing group members with similar backgrounds and opinions can help them share ideas more easily.
Question Techniques:
Questions should be open-ended, to allow group members good scope for discussion. The moderator should pose questions that move from the general to the specific. The group should start with introductory questions that address the general topic.
Organizing the meeting. Focus groups typically cover about five main questions (each with sub questions or probes) in the span of 90 minutes. It is often helpful to state that the group will run for two hours to prevent conflicts arising from late arrivers or topics warranting further exploration.
#Elements of focus groups.
Element Focus Groups
Format Group session
Size 8-12 per session; invite twice as many
Length 1.5 to 2 hours
No. of sessions Varies; should be more than 1
Participants 1. Selected; by invitation only
2. Similar characteristics
Forms of data 1. Conversation, including tone of voice
2. Silences (words and issues)
3. Body language
Data collection 1. Audiotape
Formats for 1. Selected quotations
Duties of the moderator:
Data collection 1. Audiotape
2. Transcribe
Moderator 1. Flexible yet focused
2. Uses interview guide; modify based on early sessions
Formats for 1. Selected quotations
reporting 2. Analysis of repeated themes
Duties of the moderator:
- Guide the discussion
- Follow the agenda
- Remind participants there are no right or wrong answers
- Avoid aggressive or personal attacks among the participants
- Ensure everyone participates and no one dominates
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